About Us

TELELINK Overview

TELELINK is specializing in outsourced Contact Center services and Business Process Outsourcing – BPO services in Vietnam. In the existing economy, staffing industry is playing more and more vital role and indispensable factor in both local and foreign companies. This need has developed the outsourced staffing service. Following this trend, TELELINK was established to meet demand for these staffing services & solutions for both local and foreign clients.

TELELINK was formed based on its advantage of founders’ experience in banking, consumer finance, insurance and contact center industry,…Our working motto is to provide staffing service in required quality and quantity by clients. Together with that commitment and ability to analyze performance result and willingness to listen to client feedbacks, we could provide the most suitable solution to ensure your business result at the most reasonable expense.

With the closed recruitment process operated by experienced staff, we could shortlist candidates from the beginning, based on the assessment of both hard and soft skills. Checking voice, working experience and the most proven profiles could help us identify proper candidates specific for each client with the required quality and quantity.

In addition with the trust from our existing clients in banking, consumer finance, insurance business, TELELINK is confident to enhance the standardized working process toward the ISO quality management standards and information confidentiality standards. TELELINK commits to work on the outsourced staffing business in a long run to bring value added services to clients.

Vision &Mission

With the working motto “Link & Sustainable Development, we position ourselves in the cooperation to bring sustainable efficiency with you. With this motto, we are building our specific vision and mission.

Vision:

  • Continually strive for all efforts to be the leading contact center provider in Vietnam: by getting closely all operating processes, business model, candidate resource and technology support. Our effort is to optimize client strategy, business opportunities and market position.
  • Continually expand the quality and quantity of staff resources and solve employment concern for students prior or post College/ University.

Mission:

  • Provide qualified service, seamless solution and professional staffing. Best support our clients in taking new business opportunities.
Our Client

Our Partners